Five months ago, we had a new installation of two heat pumps. During the recent cold snap, the thermostat registered "auxiliary heat." Mr. Cook visited, problem-solved, and charged nothing. A day later, we discovered the problem was the old thermostat. He was there immediately with a new one and promised that if this wasn't the solution, he would refund the equipment and the service call. How's that for customer service?! Thanks, Precision!
My reason is from the first call they were more then efishent. The men who put in the unit were extra good . Very nice people to deal with.Jason Acors was extra nice.
Matt was outstanding to work with from start to finish in determining the right type of system for our home. He provided us with confidence in our selection and was patient throughout the decision to go with our new system. He installed the new AC and Furnace and came during extreme weather conditions to work thru in installing our system.. He was undeterred by snow and rain to get out new system installed so that we would have heat for our home.. This was a great experience with Precision and especially dealing with Matt. Thank you.
Very satisfied professional work done and an amazing warranty at a really good price.
Excellent price, experience, and service. My unit was installed quicker than I expected. I made the phone call and it was installed within the same week. They went above and beyond expectations. Matt is great. I highly recommend them.
Stop shopping around... you have hit on the only place to have an HVAC full-system install or repair. Matt and his company offer the best service hands-down than anybody in the Beckley area. Excellent product... excellent service and an unbeatable price. It was a total pleasure dealing with Matt and Precision HVAC... give them a call and you'll see what I mean.
After WV HEATING came out 6 times, couldn't find the problem and had already charged me $500, they said to call someone else. Precision was referee by a friend and I can't thank them enough. Matt figured Out the problem in less than an hour. I'm a Precision customer for life now. Everyone reading this should stop searching for repair men and call Precision now to save yourselves from getting burnt like me.
Wonderful co to work with. Very kind and very knowledgeable. I've used them a couple times. Once I had them put a new system in & the other they serviced a system for me at another property. I'll call them again next time. Highly recommend.
Expert advice, service and installation! Best prices on units!! My old HVAC went out just after purchasing my home. Could not refinance and kept receiving quotes that were all out of price range from other companies pushing Tranes. I researched heavily and decided it is the service AFTER the sell and the maintenance of the HVAC which is golden through this company. I honestly can not speak high enough about the products, service and advice received! I am well pleased and will continue to use them!!
When Precision HVAC installed our furnace, the price was fair, the service was friendly, and the workmanship was top notch. The owner, Matt, knows his business. Highly recommend.